J4 ›› 2015, Vol. 14 ›› Issue (5): 95-101.

• 管理学-领导科学 • 上一篇    下一篇

大理州以流程创新促进政务服务体系建设

  

  1. 大理学院政法与经管学院,云南大理671003
  • 收稿日期:2014-12-21 出版日期:2015-05-15 发布日期:2015-05-15
  • 作者简介:杨刚,讲师,主要从事公共管理理论与实践研究.

System Construction of Government Service by Process Innovation in Dali Prefecture

  1. College of Political, Law, Economics and Management, Dali University, Dali, Yunnan 671003, China
  • Received:2014-12-21 Online:2015-05-15 Published:2015-05-15

摘要:

近年来,在加强服务型政府、法治政府、责任政府和阳光政府的政府自身建设进程中,大理州根据中央和云南省委省政
府的要求,结合地方经济社会发展的实际和需要,创制“一局两中心多平台”体系运行模式,不断从组织运行流程、服务流程和
业务运行流程三个层面创新政务服务流程,探索以流程创新加强政务服务体系建设的新思路。

关键词: 政府自身建设, 政务服务, 体系建设, 流程创新

Abstract:

In recent years, in the strengthening of the progress of self-constructing a service-oriented, law-based and responsible
government, Dali Prefecture have innovated the "One bureau, two centers and multi-platforms" system operation mode in accordance of the requirements of the Central Party Committee and the provincial government and with the combination of the reality and need in the development of local economy and society. Dali Prefecture has been innovating government service process from the three processes: organization operation, service, and business operation, and has explored the new ideas of strengthening the system of government affairs service from the process innovation.

Key words: government self-construction, government affairs services, system construction, process innovation

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