Research on Improving Hotel Catering Service Quality Based on Online Text Analysis:#br# A Case Study of Grand Hyatt Shanghai Jinmao
Xiao Honglei, Zeng Lin, Chen Yuming
Journal of Dali University . 2026, (1): 121 -128 .  DOI: 10. 3969 / j. issn. 2096-2266. 2026. 01. 015