薪酬不满意感对员工抱怨及工作倦怠的影响研究

doi:10.11885/j.issn.1674-5094.2017.10.18.03

西南石油大学学报(社会科学版) ›› 2018, Vol. 20 ›› Issue (1): 52-57.DOI: 10.11885/j.issn.1674-5094.2017.10.18.03

薪酬不满意感对员工抱怨及工作倦怠的影响研究

余璇¹, 刘旭红², 丁小琴¹

1. 重庆工商大学管理学院, 重庆 400067;
2. 四川大学商学院, 四川成都 610064

收稿日期:2017-10-18 出版日期:2018-01-01 发布日期:2018-01-01
作者简介:余璇(1986-),男(汉族),湖北天门人,讲师,博士,研究方向:企业组织与人力资源管理研究.
基金资助:
国家自然科学基金项目“企业员工工作疏离感影响因素、形成机制及干预策略实证研究”（71272210）；2017年度重庆高校人文社科研究项目“基于三维支持系统感知的高校‘青椒’疏离感社会效应与干预模式研究：以重庆市为例”（17SKG093）。

Research on the Impact of Salary Dissatisfaction on Employee Complaint and Job Burnout

YU Xuan¹, LIU Xuhong², DING Xiaoqin¹

1.School of Management, Chongqing Technology and Business University, Chongqing, 400067, China;
2. Business School, Sichuan University, Chengdu Sichuan, 610064, China

Received:2017-10-18 Online:2018-01-01 Published:2018-01-01

摘要/Abstract

摘要： 薪酬问题是企业关注的重点问题。据调查，接近70%的调查者对自己的薪酬感到不满意，其中19%的调查者对所获得的薪酬非常不满。依据公平理论，当员工对所获得的薪酬感到不满时，必然会通过其他形式或方法来表达这种负面情绪，进而会使工作受到影响。通过选取员工抱怨和工作倦怠两类负面心态，研究薪酬不满意感对员工抱怨和工作倦怠的影响，结果表明：薪酬不满意感对员工抱怨有显著的正向影响；薪酬不满意感对工作倦怠有显著的正向影响；员工抱怨在薪酬不满意感和工作倦怠两者之间具有部分中介效应。企业应不断改善薪酬管理，防范员工产生抱怨情绪和工作倦怠等负面心态。

关键词: 薪酬不满意感, 员工抱怨, 工作倦怠, 公平理论, 薪酬管理

Abstract: Salary issue is one of the major concerns of enterprises. According to our investigation,nearly 70% of the respondents are dissatisfied with their salary,19% of which are very dissatisfied with their salary. According to equity theory,when an employee becomes dissatisfied with the remuneration,he or she is bound to express this negative emotion in other forms or ways,which in turn will affect his or her work. Based on the 329 valid questionnaires collected,we analyzed the impact of salary dissatisfaction on employee complaints and job burnout. And the results reveal: salary dissatisfaction has a significant positive impact on employee complaints and job burnout;employee complaint has a partial mediation function between salary dissatisfaction and job burnout. The conclusion is conducive to salary management improvement and to the prevention of employee complaint and job burnout and other negative mentalities.

Key words: salary dissatisfaction, employees complaint, job burnout, equity theory, salary management

中图分类号:

F244

余璇, 刘旭红, 丁小琴. 薪酬不满意感对员工抱怨及工作倦怠的影响研究[J]. 西南石油大学学报(社会科学版), 2018, 20(1): 52-57.

YU Xuan, LIU Xuhong, DING Xiaoqin. Research on the Impact of Salary Dissatisfaction on Employee Complaint and Job Burnout[J]. 西南石油大学学报(社会科学版), 2018, 20(1): 52-57.

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薪酬不满意感对员工抱怨及工作倦怠的影响研究

Research on the Impact of Salary Dissatisfaction on Employee Complaint and Job Burnout

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