A MODELING STUDY OF THE CUSTOMER SATISFACTION INDEX IN CONSTRUCTION ENTERPRISES
ZHANG Peng1 HAN Xia1 GUAN Zhi-min2
1.College of Civil Engineering and Architecture,Southwest Petroleum University,Chengdu Sichuan 610500,China;2.The National Natural Science Foundation of China,Beijing 100083,China
ZHANG Peng HAN Xia GUAN Zhi-min. A MODELING STUDY OF THE CUSTOMER SATISFACTION INDEX IN CONSTRUCTION ENTERPRISES[J]. 西南石油大学学报(社会科学版), 2009, 2(1): 48-58.