DISCUSSION OF FUZZY METHOD OF COMPREHENSIVE ASSESSMENT ON CUSTOMER-SATISFACTION DEGREE FOR PETROLEUM MACHINERY PRODUCTS
NAN Jian-fei ZHANG Peng XIONG Zhi-jian ZHAO Li-li
西南石油大学学报(自然科学版) . 2004, (4): 82 -84 .  DOI: 10.3863/j.issn.1000-2634.2004.04.023