大理大学学报 ›› 2021, Vol. 6 ›› Issue (1): 111-116.DOI: 10. 3969 / j. issn. 2096-2266. 2021. 01. 018

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新冠肺炎谣言的心理动因分析与应对

  

  1. (1.中国人民解放军战略支援部队信息工程大学,郑州450001;2.郑州大学教育学院,郑州450001)
  • 收稿日期:2020-04-24 修回日期:2020-05-19 出版日期:2021-01-15 发布日期:2021-01-13
  • 通讯作者: 王琼,副教授,博士
  • 作者简介:胡伟,讲师,博士,主要从事网络心理研究。
  • 基金资助:
    国家社会科学基金青年项目(18CSH017)

Psychological Motivations and Countermeasures of Rumors in COVID-19 Epidemic

  1. (1. PLA Strategy Support Force Information Engineering University, Zhengzhou 450001, China; 2. School of Education,
    Zhengzhou University, Zhengzhou 450001, China)
  • Received:2020-04-24 Revised:2020-05-19 Online:2021-01-15 Published:2021-01-13

摘要: 基于腾讯新闻较真平台的辟谣信息库,对2020年1月18日至2020年2月22日新型冠状病毒感染的肺炎疫情期间的
290条谣言的主题及变化趋势进行分析,探究谣言传播背后的心理动因。研究发现,谣言主题按数量由高到低分别是预防与
治疗类、社会民生类、医学信息类、交通管制类、疫情扩散类、名人相关类、阴谋论类、国内外救援类八个主题;谣言传播经历了
潜伏期、爆发期、暂时缓解期、小高峰期、缓慢消退期、消退期六个阶段;谣言传播的心理动因包括“后果严重性”下的恐慌心理、
“社会公平性”下的愤怒心理、“寻求确定感”下的焦虑心理。因此,要根据不同的心理因素有针对性地提出精准化的应对策略,
实现疫情期间对公众不良心理的干预和对谣言的有效管控。

关键词: 新冠肺炎, 谣言主题, 心理动因

Abstract: Based on the database of rumors provided by the Tencent News platform, this study analyzes the themes and trends of 290
rumors during the covid-19 epidemic from January 18, 2020 to February 22, 2020, and explores the psychological motivations behind
the spread of rumors. The study found that, there are eight themes of rumors, with regard to prevention and treatment, social livelihood,
medical information, traffic control, epidemic spread, celebrity-related, conspiracy theory and rescue at home and abroad. The spread
of rumors has experienced six stages, i.e. the incubation period, the outbreak period, the temporary remission period, the small peak
period, the slow fading period, and the fading period. The psychological motives for the spread of rumors include panic under the
"severity of consequences", anger under the "social fairness", and anxiety under the "seeking certainty". Therefore, it is necessary to
put forward precise countermeasures according to different psychological factors to achieve the intervention of the public's negative
psychology status and the effective control of rumors.

Key words: COVID-19 epidemic, psychological motivations, themes of rumors

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