Abstract:

With the rapid development of economy in western area and more sophisticated division of labor, household services industry has began to rise in western area. As the important human resources, the quality of housekeeping attendants affects the prospect of household services industry. Through investigation into housekeeping attendants in Deyang City by means of questionnaire and theoretical analysis, we found the following problems: housekeeping attendants are not adequately qualified in their cultural quality, professional skills and morality; they are not enthusiastic about their work and become frequent job-hoppers due to their low income; they also lack job training and necessary support from society. To solve the above-mentioned problems, we suggest that we need to improve their quality and skills, to perfect skill training mechanism and the social security network for housekeeping attendants, to involve them into professional management and to increase their income.

Key words: Deyang City of Sichuan province, housekeeping attendants, human resource development, social security network, professional management