西南石油大学学报(社会科学版) ›› 2018, Vol. 20 ›› Issue (1): 52-57.DOI: 10.11885/j.issn.1674-5094.2017.10.18.03

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Research on the Impact of Salary Dissatisfaction on Employee Complaint and Job Burnout

YU Xuan1, LIU Xuhong2, DING Xiaoqin1   

  1. 1.School of Management, Chongqing Technology and Business University, Chongqing, 400067, China;
    2. Business School, Sichuan University, Chengdu Sichuan, 610064, China
  • Received:2017-10-18 Online:2018-01-01 Published:2018-01-01

Abstract: Salary issue is one of the major concerns of enterprises. According to our investigation,nearly 70% of the respondents are dissatisfied with their salary,19% of which are very dissatisfied with their salary. According to equity theory,when an employee becomes dissatisfied with the remuneration,he or she is bound to express this negative emotion in other forms or ways,which in turn will affect his or her work. Based on the 329 valid questionnaires collected,we analyzed the impact of salary dissatisfaction on employee complaints and job burnout. And the results reveal: salary dissatisfaction has a significant positive impact on employee complaints and job burnout;employee complaint has a partial mediation function between salary dissatisfaction and job burnout. The conclusion is conducive to salary management improvement and to the prevention of employee complaint and job burnout and other negative mentalities.

Key words: salary dissatisfaction, employees complaint, job burnout, equity theory, salary management

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