CUSTOMER SATISFACTION STRATEGY AND CREDIT POLICY FOR RETAIL OIL COMPANIES
SHAG Chun-wei;SHI Xiao-jun;WANG Li -jie.
西南石油大学学报(自然科学版) . 2005, (4): 78 -81 .  DOI: 10.3863/j.issn.1000-2634.2005.04.24