J4 ›› 2013, Vol. 12 ›› Issue (12): 67-69.

• 护理学 • 上一篇    下一篇

献血者血液检测不合格结果告知规范探讨

  

  1. 楚雄州中心血站,云南楚雄 675000
  • 收稿日期:2013-08-20 出版日期:2013-12-15 发布日期:2013-12-15
  • 作者简介:赵琼仙,主管护师,主要从事血站无偿献血宣传招募和采供血安全管理研究.

Discussion on how to Inform Donators of Unqualified Data of Blood Detection

  1. Chuxiong Blood Center, Chuxiong, Yunnan 675000, China
  • Received:2013-08-20 Online:2013-12-15 Published:2013-12-15

摘要:

目的:分析当前血站在献血者血液检测不合格结果告知过程中存在的问题,探讨血液检测不合格结果告知的工作规范。
方法:对本单位在血液检测不合格结果告知的现状和出现的问题进行归纳总结,分析存在的原因,制定有针对性的措施。结果:经过分析,在血站对献血者血液检测不合格结果告知过程中,存在告知的内容不明确、告知的时限不确定、告知的法律程序不明确、告知的方式不固定、负责告知的人员专业培训不足和血站与临床检测结果的不一致导致献血者不满甚至纠纷等问题。结论:血站必须提高服务质量,规范服务行为,明确告知方式和时限,通过专业人员与献血者的有效交流,实现献血者的知情权,保护和尊重献血者隐私,巩固低危献血者队伍,为临床提供安全血液。

关键词: 献血者, 血液检测不合格, 告知技巧

Abstract:

Objective: To make an analysis of problems existing in informing donators of unqualified results of blood detection.
Methods: These problems existing in informing donators of unqualified results of blood detection were summed up and then an analysis of its reasons was made. Finally, the corresponding measures were made. Results: The problems were as follows: implicit contents, indefinite time, implicit legal procedure, insufficient training of professional informer, inconformity of the blood detection results between blood station and clinical examination, and so on. Conclusion:The blood station should improve service, standardize practice, inform definitely the way and time limit, realize the donators' right to know, protect and respect the donators' privacy and make donators with low risk dedicate blood, which can provide safe blood for clinic.

Key words: blood donators, unqualified data of blood detection, techniques to inform

中图分类号: