Journal of Southwest Petroleum University(Social Sciences Edition) ›› 2021, Vol. 23 ›› Issue (5): 8-17.DOI: 10.11885/j.issn.1674-5094.2021.04.12.05

• ECONOMICS AND MANAGEMENT • Previous Articles     Next Articles

The Effects of Multiple Leadership Roles on Leadership Effectiveness and Career Satisfaction and Mediation of Role Ambiguity and Emotional Labor

CHEN Yuling1, ZHENG Keyi2, CHEN Weizheng2,3, WAN Fang4   

  1. 1. Xihua University, School of Management, Chengdu Sichuan, 610039, China;
    2. Xihua University, Research Institute of International Economics and Management, Chengdu Sichuan, 610039, China;
    3. Business School, Sichuan University, Chengdu Sichuan, 610064, China;
    4. Asper School of Business, University of Manitoba(Fort Garry Campus), Winnipeg MB R3T 5V4, Canada
  • Received:2021-04-12 Online:2021-09-01 Published:2021-09-27

Abstract: This paper studies the influence of multiple leadership roles on leadership effectiveness and career satisfaction, and further analyzes the mediating effect of role ambiguity and emotional labor. Taking 385 leaders as the research objects, the empirical analysis using SPSS and MPLUS software found that:(1) multiple leadership roles have a significant positive effect on leadership effectiveness and career satisfaction;(2) role ambiguity plays a mediating role in the relationship between multiple leadership roles and leadership effectiveness, and between multiple leadership roles and career satisfaction;(3) emotional labor plays a mediating role between multiple leadership roles and leadership effectiveness. The research results imply that leaders with multiple roles can improve leadership effectiveness and career satisfaction by clarifying role boundaries and reducing role ambiguity, and can also improve leadership effectiveness by enhancing emotional labor.

Key words: multiple leadership roles, role ambiguity, emotional labor, leadership effectiveness, career satisfaction

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